ADVISE | SUPPORT | MANAGE
Whatever your HR issue, we can help you deal with it promptly and effectively. The situation you face may seem difficult and risky to you but we can help you understand your real risk versus the risk you fear and offer a voice of support.
Here at Miller HR Solutions we offer different levels of HR support to meet your requirements. We can advise you on the steps you need to take, we can support you as you are taking them or we can manage the whole process for you.
Disciplinary issues
Most disciplinary issues are not easy to deal with. Poor attendance and poor performance tend to be the issues that our clients face most frequently. The informal approach is often suitable on a number of occasions, yet if you find the situation isn’t getting any better, then the next step may be to start a formal process.
We can either guide you through the disciplinary process or you can hand the entire disciplinary issue over to us and we’ll investigate and hear the matter on your behalf.
Grievance Issues
Employee grievances can be very challenging and time consuming. Finding someone to hear the grievance who isn’t involved in the situation can be difficult
We can either guide you through the grievance process or you can hand the entire grievance over to us and we’ll investigate and hear the matter on your behalf.
Absence Management
Managing employee absence can be tricky. You want to show compassion and understanding but you have a business to run.Guidance on absence management is advisable as there are a number of employment laws that touch on this area. There's absence linked to disability, to pregnancy, to when someone is on holiday that all have special rules associated with them.
We can either guide you through the absence management process or you can hand the entire absence issue over to us and we’ll investigate and hear the matter on your behalf.
Managing poor performance
There are times when it is fairly clear that poor performance is a disciplinary matter and you can move straight to that stage. There are occasions where performance falls into a horrible 'in-between' place: It's not so bad that you feel it justifies disciplinary action but it's just not good enough.
We can either guide you through the management of poor performance or you can hand the entire performance issue over to us and we’ll investigate and work through the issue on your behalf.
Terminating employment
Terminating employment may be required during the probationary period or after many years of service. This could be due to consistent poor performance to a serious breach of the business’ rules and policies. You may have already started conversations with an employee on this and need guidance on the next steps, or you may wish to start in the near future- whatever your situation, we are here to help you follow the correct employment termination process procedure to minimise risk.
We can provide you with detailed direction on the most suitable process for your particular scenario or even manage the entire process for you.
Redundancies
The aim of the service is to ensure that your redundancies are conducted in a legally compliant way. Your business may have hit financial difficulties and needs to take action to reduce costs, or your business is changing direction and different skills will be needed as you move forward. Either way, you need to let some of your existing staff go.
We can either guide you through the redundancy process or you can hand the entire redundancy process over to us and we’ll manage it on your behalf.